Chinese smartphone and smart home electronics company
United StatesElectronics Updated August 28, 2026 Sources verified
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Xiaomi is a Chinese electronics company known for value smartphones and smart home devices, offering a standard 1-2 year limited warranty depending on product and region, sold through the Mi Store and retail partners.
Return windows vary by region and storefront; Xiaomi's Mi Store generally offers a return period for unopened/defective items u2014 check the specific regional store's terms.
Requirements
Items should be returned in original packaging with proof of purchase.
Exceptions
Products bought through third-party retailers follow that retailer’s return policy rather than Xiaomi’s directly.
Refund policy
How refunds are processed.
Refund time
Refund method
Important notes
Refund to the original payment method once the return is processed.
Warranty
Coverage and claim process.
Coverage
Xiaomi products carry a standard limited warranty against manufacturing defects.
Duration
Typically 1 year for smartphones and electronics, though this varies by product category and region.
Claim process
Contact Xiaomi/Mi Support with your product model/serial number, or visit an authorized Xiaomi service center.
Not covered
Accidental damage, water damage, and unauthorized repair are generally excluded from the standard limited warranty.
Frequently asked questions
Answers to common questions.
Typically 1 year for smartphones and electronics, though this varies by product category and region.
