Colgate Total Toothpaste
Colgate Optic White
Colgate 360 Toothbrush
Colgate MaxFresh
Colgate Kids Toothpaste
Official ways to reach the team.
Return windows, requirements, exceptions.
Return window
Not applicable in the retail-return sense; products are sold through retail stores, whose own return policies apply.
Requirements
- For a product quality concern, keep the packaging and any batch/lot code and contact the brand’s consumer care team.
Exceptions
- The company does not operate a general consumer storefront for most of its retail products.
How refunds are processed.
Refund time
Refund method
Coverage and claim process.
Coverage
Not applicable in the traditional sense u2014 product quality concerns are addressed through consumer care rather than a formal warranty.
Claim process
Contact Colgate-Palmolive Consumer Affairs at 1-800-468-6502 or through the Colgate website.
Frequently asked questions
Answers to common questions.
Call 1-800-468-6502 (US) or use the contact form on colgate.com.
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