United StatesElectronics Updated August 28, 2026 Sources verified
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Tiffany & Co. is an American luxury jewelry house (LVMH group) known for diamond jewelry and engagement rings, backed by a lifetime diamond warranty and a 60-month watch warranty, with returns handled within the original country of purchase.
Tiffany Setting Engagement RingTiffany T BraceletReturn to Tiffany CollectionTiffany Diamond StudsTiffany Blue Box
Customer support
Official ways to reach the team.
Return policy
Return windows, requirements, exceptions.
Return window
Merchandise under $75,000 can be returned or exchanged within 30 days of purchase in the U.S., in perfect saleable condition with the sales receipt.
Requirements
All original packaging must be included (jewelry boxes and pouches). Watches must be returned with the same number of links as at purchase, along with the warranty card. Fragrance must be returned in original, saleable packaging.
Exceptions
Personalized, altered, or engraved items are not eligible for return or exchange. Refunds/exchanges are only valid within the original country of purchase, and some limited-edition or collaboration pieces may be excluded entirely.
Refund policy
How refunds are processed.
Refund time
Refund method
Important notes
Refunds are issued to the original payment method once the return is inspected and approved.
Warranty
Coverage and claim process.
Coverage
Tiffany diamonds sold with a Tiffany Diamond Certificate are backed by a Full Lifetime Warranty covering the diamond's conformity to its certified description. Tiffany watches carry a separate limited warranty against material and manufacturing defects.
Duration
Diamond Certificate Lifetime Warranty: lasts for as long as you own the piece (original purchaser, bought directly from Tiffany). Watch warranty: 60 months (5 years) from the date of purchase.
Claim process
Contact a Tiffany sales professional or Client Care, or visit a Tiffany & Co. store, to initiate a warranty claim or repair assessment.
Not covered
The lifetime diamond warranty does not cover damage occurring after the sale (e.g. chips, loss). Warranties generally apply only to items purchased directly from Tiffany & Co., not pre-owned or third-party purchases.
Frequently asked questions
Answers to common questions.
Merchandise under $75,000 can be returned or exchanged within 30 days of purchase in the U.S., in original packaging with a receipt.
No, the Diamond Certificate Lifetime Warranty covers the diamond's conformity to its certified description, not damage that occurs after the sale.
Tiffany watches carry a 60-month (5-year) limited warranty against material and manufacturing defects from the date of purchase.
